• Report: #1084994

Complaint Review: The Chrome Shop

  • Submitted: Mon, September 16, 2013
  • Updated: Mon, September 16, 2013

  • Reported By: Daniel — Concord North Carolina
The Chrome Shop
10070 Bethel Church Rd. midland, North Carolina USA

The Chrome Shop Poor quality work midland North Carolina

*REBUTTAL Owner of company: We did everything we could.

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Very poor quality work.  I had the Chrome Shop re-chrome two bumpers, and was promised they would be done in 2-3 weeks.  After 9 weeks and dozens of phones calls to the Chrome Shop, I finally got them back at a cost of $740.00.  Both bumpers had significant flaws.  I took the front bumper back because the chrome had not adhered to the metal.  Though I was promised it would be ready the next day, it still took 3 days before getting that one back.  It still had spots where the chrome did not adhere.

No money was refunded.  I left poor feedback on a YP add he had and was called and cussed out for that.  This person has no business to be in business.  I will not recommend this shop to anyone.


This report was posted on Ripoff Report on 09/16/2013 03:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Chrome-Shop/midland-North-Carolina-28107/The-Chrome-Shop-Poor-quality-work-midland-North-Carolina-1084994. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

We did everything we could.

AUTHOR: Dave - ()

Dan, First,  You were the one that choose to do a partial re-do on your bumpers and not a full re-do because You wanted to save money.  You were told that they would not be perfect due to the condition of the bumpers, and you were fine with that.  We ran one bumper 4 times and the other one 5 times to try to get them as good as possible.

Secondly, you were not "cussed" out.  Dave asked why you just didn't contact him before you started posting all over the internet.

Third, The price of $740.00 included two bumpers and 4 bumper guards.  Find that Price anywhere else. 

Lastly, the delay was due to Dave's heart attack and other procedures follow the heart attack.  You are the first person in years to complain.  We did everything we could do to make you happy.  We are sorry about that, but we did everything we could do.

We have been in business for over 20 years and have had our work on TV and in many magazines such as "Low Rider", "Street Rod", and "Donk".  Sometimes you just can't make "Old" new again.

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