• Report: #1038999

Complaint Review: trend micro

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  • Submitted: Fri, March 29, 2013
  • Updated: Fri, March 29, 2013

  • Reported By: skybug — Fairgrove Michigan
trend micro
Cupertino, California United States of America

trend micro unauthorized charge to my credit card Cupertino, California

*Consumer Comment: It is legal

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Trend made an unauthorized charge to my credit card for a renewal of their anti viruses. I renewed in 2012
and they are telling me this is a automatic renewal from then on. Is this not illegal. I am calling the state
attorney generals office in Michigan to find out. Watch what buy from trend online.

This report was posted on Ripoff Report on 03/29/2013 04:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/trend-micro/Cupertino-California-/trend-micro-unauthorized-charge-to-my-credit-card-Cupertino-California-1038999. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

It is legal

AUTHOR: MochaG - ()

Yes, it is legal and most (if not all) businesses that have online subscription will have this similar auto-renewal by default. You will need to opt-out (cancel the auto-renewal) by yourself.

Yes, it is a rip off in my opinion because it prays on those who ignore and not read the fine print (and it should neither be a fine print nor default set up by the way). You will need to watch out for this type of set up in the future with any online subscription.
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