- Report: #1153371
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Complaint Review: vivid seats
vivid seats failed to deliver tickets Chicago, Illinois Nationwide
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I bought concert tickets through Vivid seats 2 months ahead of a Jack White concert in LA.
Vivid notified me 24 hours in advance of the show to let me know the seller lost the tickets, therefore, I would be receiving a refund.
Due to the last minute notice, it is impossible to get new tickets and I will miss the show.
This is a very porrly managed operation who you should not depend on to receive your ticket. You may get them and you may not.
Vivid took zero resonsibility for the lost tickets.
Seems the seller sold them for a high ticket price and simply decided to opt out of their commitment to Vivid.
Vivid is badly mismanaged
Stub Hub would be a much better opetion for after market tickets.
This report was posted on Ripoff Report on 06/09/2014 03:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/vivid-seats/nationwide/vivid-seats-failed-to-deliver-tickets-Chicago-Illinois-Nationwide-1153371. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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