Complaint Review: ALLSTATE car insurance - New York
- ALLSTATE car insurance New York United States
- Phone:
- Web: https://www.allstate.com
- Category: Auto Insurance
ALLSTATE car insurance Refuse to remove car I sold from Policy but added the car I replaced it with and state I owe money New York
*Author of original report: UPDATE ALLSTATE
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I traded my car 7 days ago. I called Allstate to remove the car I am trading and add the new car I am replacing it with. The person at the 800# for Allstate said she could do that but I would not have insurance on the old car while I drive it to the car dealership. She told me I needed to call back the next day to remove the old car.
I called back the next day to remove the old car I had sold the day before. Later that day I checked my policy, they had my old car still on my policy and had removed my new car!
I called back to explain their mistake and before hanging up confirmed twice with the rep that I now had just 2 cars on my policy and made her repeat to me what cars were to stay on the policy.
The next day, I had all three cars on my policy! I called my local Allstate office, the rep there told me the policy was a mess and it would take awhile to correct it to remove my old car. Two days later, all three cars are still on my policy. So I called my local agent back, she then said she saw the "request" to remove my old car and said she left it alone and it will work out. I reminded her that I have a $182 bill from allstate due in 7 days due to having an extra car on my policy. She said it ususally takes 7 to 10 days to remove a car and it will be off before the bill due date.
Today 7 days later since I first called to remove a car that someone else now owns, all three cars are still on there. I received an email today that if I do not pay my bill in 6 days, I will no longer have insurance on my vehicles. Lord help me!
This report was posted on Ripoff Report on 03/25/2022 09:07 AM and is a permanent record located here: https://www.ripoffreport.com/report/allstate-car-insurance/new-york-refuse-remove-i-sold-1517154. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
UPDATE ALLSTATE
AUTHOR: Beth - (United States)
SUBMITTED: Tuesday, March 29, 2022
10 days after I sold my car, Allstate finally took it off my policy. But, Since the new car I replaced it with is cheaper to insure, they increased the other car on our policy by 57%!!
Our 2015 Jeep went from $240 every 6 months to $377! We did not change anything about the policy. We both have 850 credit scores, no accidents and no claims. What a rip off. We have already received quotes from other insurance companies saving us about $500 a year. We will be pulling our two homes and 2 cars from Allstate. Goodbye Allstate!!
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