Report: #1518423

Complaint Review: Ally Financial Auto - Louisville Kentucky

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Submitted: Mon, May 16, 2022
Updated: Mon, May 16, 2022
Reported By: Denise — Elgin United States

Author Not Confirmed

Why?

Ally Financial Auto 6716 Grade Lane Louisville, Kentucky United States

Phone: 888-925-2559
Web: allyfinance.com
Category: Auto loan, Auto Loan Financing

Ally Financial Auto Ally Financial charged me for a total loss auto claim interest incorrectly Louisville Kentucky

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This is regarding an auto loan that began 8/13/2019. My vehicle ended up being totaled out b y my insurance company Progressive in 2021. My insurance company made a total payout in June of 2021 for $10,838.95.

Ally took this money and instead of applying it as an early payoff which was requested they applied it as a one month payment. I tried to deal with them to refund me the interest charges for an early payout and they refused. I am looking to get a refund for the interest charges and credit me for the final payment due of $94.30.

This report was posted on Ripoff Report on 05/16/2022 01:17 PM and is a permanent record located here: https://www.ripoffreport.com/report/ally-financial-auto/louisville-kentucky-charged-1518423. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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