Complaint Review: Arizona Discount Movers - Goodyear Arizona
- Arizona Discount Movers 1329 N 29th Ave C8 Goodyear, Arizona United States
- Phone: (480) 830-8979
- Web: www.azdmovers.com
- Category: Moving Companies , Moving company
Arizona Discount Movers Bad business practices Shady dealings Bad customer service 2 Broken big screen TVs Goodyear Arizona
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My move was on 10/22/22. I specifically stated repeatedly, and constantly the most important things were the 3 large TVs. I paid for 4 men and two trucks. at just under $300/hr. Meaning I got 3 men and one that was constantly on a break and complained about a hurt finger. I was constantly asking where he was as I never really saw him. The move was very long 11.5+ hours. There was a physical confrontation between the movers, on the clock. I was charged for the movers physically fighting on the job! Two TVs, an 86 LG and a 75 in Vizio were broken. The movers placed all TVs vertically on their side, facing the wall, so I could not see the damage till they were gone! During the move, when I saw them placed on their sides, I specifically asked if TVs should be on their sides, the response was, "YES, it's fine."
I called and was asked to file a claim and have been getting the run around ever since. The owner, Amy refused to speak to me initially. I have been calm, and polite, understanding, and extremely easy to work with because I figured you catch more flies with honey. This company doesn't care about their customers. Each conversation was an accusation that I broke my own TVs!! Amy, the owner, finally rsponded and said, "I should have noticed the damage" so oh well. How can I notice damage when the TVS are all facing the wall on their sides? Large TVs are heavy.. I can't move them myself. Amy was very rude, continuously cut me off and very dismissive. Very disappointing. I just don't understand bad business practices and bad customer service. I didn't ask for money. I only want my TVs replaced.
This report was posted on Ripoff Report on 12/27/2022 08:10 AM and is a permanent record located here: https://www.ripoffreport.com/report/arizona-discount-movers/goodyear-bad-business-shady-1523512. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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