AT&T store AT&T store manager AT&T store attempted to defraud me, brazen deception Cookeville TN

False, fraudulent advertising is happening and complete disrespect towards customers (I suspect also bigotry, being treated like a 2nd class person due to my accent might be involved), they lie about low pricing and then they attempt to overcharge customer, after luring them into the store under false promises of pricing they don't plan to honor (I'm filing with state and Federa l authorities on them).

AT&T store in Cookeville, TN, specifically "manager" Keith is actively involved in deceptive practices. I had contacted this AT&T store and asked about specific phone model, price and conditions. "Keith"/"manager" lied to me about the pricing; after I told him I live far and it's 40 minute drive to the store he promised me the pricing, matching what's on AT&T website. When I arrived, there was also false advertisement "promotions" under phones, offering even better pricing than promised. However, "Keith"/"manager" was offering me only much higher price for the same phone I inquired before driving there.

When confronted about his verbal promise about the price being same as on AT&T website (I told him the conversation had been recorded, later) he denied, and tried to charge me almost twice of promised price. He gave me other misinformation over the phone, in bait and switch tactics to lure me to the store to sell overpriced products twice more than what was advertised online and verbally promised. I also made a photo of false advertising promotion that they do not honor, I have a picture of this.

They laughed in my face when I asked why they do not honor their posted promotions. They collect customer's personal information (he saw my driver's license and I'm concerned that this can lead to criminal situation now has all the info on me and can conduct identity theft,, they collected my personal info, while I conducted no transaction with them - I gave them my personal info only under the false info that I'd be given the promised price which turned out to be a lie).

I had to leave the store without purchase as I was defrauded/lied to/subjected to false advertising. I have the picture of their false ad. What happened, the lies and deception appears to be habitual tactics there.