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Report: #1529217

Complaint Review: AutoNation Toyota Gulf Freeway - Houston Texas

  • Submitted:
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  • Reported By: Kerry — Tomball Texas United States
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  • AutoNation Toyota Gulf Freeway 12111 Gulf Freeway, Bldg. B Houston, Texas United States

AutoNation Toyota Gulf Freeway Gulf Freeway, Bldg. B Houston, Texas 77034 Sold the car from under me despite a secured deposit. Houston Texas

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In good faith, I left the showroom with a written purchase agreement from AutoNation Toyota. They would notify me when a 2013 Corolla  arrived. I have the VIN number and related documents. $2000 was deposited as surety.

They promised to notify me when it came in, and to allow approximately 30 days for it to arrive. Instead, they sold the car out from under me without notifying me by phone, text, or Email.

Only after I sent a certified Email as to when my car was arriving, did they admit in selling the car to another party. In seeking a better price, AutoNation Toyota Gulf Freeway terminated the sale.

The usual practice of “getting it in writing” means nothing to this deplorable dealership.

 

This report was posted on Ripoff Report on 10/13/2023 05:13 AM and is a permanent record located here: https://www.ripoffreport.com/report/autonation-toyota-gulf/houston-texas-bldg-b-sold-car-1529217. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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