Complaint Review: AVANT LLC - Chicago Illinois
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- Author Confirmed
- AVANT LLC 222 N. LaSalle St., Suite 1600 Chicago , Illinois United States
- Phone:
- Web: Http://www.AVANT.com
- Category: Banking
AVANT LLC AVANT credit card, webbank Credit card Chicago Illinois
*Author of original report: Complete letter
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AVANT is USELESS: I’ve had so many complaints. in July of this past year my account online stopped working ; I have called multiple times to only hear the same thing “our systems are upgrading” I have filed several complaints about them including to the BBB, Consumer Financial Protection Bureau to only get more annoyed.
In a letter that was sent to me via Webbank and also copied to Utah Department of Financial Institution the bank indicated”
“ Our investigation of your concerns confirmed that the service you received did not meet the level of service we strive to provide to all of our customers. We pride ourselves in providing excellent customer service, and we apologize for your less than satisfactory experience with Avant. AVANT is actively working to resolve the issue that affected your AvantCard account, and as a courtesy, Avant waived the annual fee of $39.00 assessed to your account. The amount of $39.00 will be refunded to you via paper “
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As of today being January 6, 2023 still no check and still issues with customer service unable to pull my account up.
This report was posted on Ripoff Report on 01/06/2023 05:41 PM and is a permanent record located here: https://www.ripoffreport.com/report/avant-llc/chicago-il-credit-card-1523760. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Complete letter
AUTHOR: Jonathan - ()
SUBMITTED: Saturday, January 07, 2023
Attaching complete letter from them
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