Complaint Review: Barclays U.S. Credit Cards - Wilmington Delaware
- Barclays U.S. Credit Cards P.O. Box 8801 Wilmington, Delaware United States
- Phone: 866-225-9725
- Web: http://Barclaycardus.com
- Category: credit card processing
Barclays U.S. Credit Cards Barclaycard, AARP Mastercard Incompetent service to generate more fees Wilmington Delaware
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The website and app accepts payements and even sends email confirmation. Then I discover, days to weeks later, that the payment did not go through after all. This happened month after month. Every month I call and I am told it is corrected, only to discover later that it is not.
Last month, the website tried to pull money from a different bank account than the one I clicked. When I called, I was told this would be corrected, and in addition, I removed the extra account from the site so it could not happen again. In fct, the site still tried to pull money from the wrong account 3 more times after I was told that the problem was corrected. Additionally, my account page has a message in big red letters "a payment was returned. Please make a payment." I was told that this message is permanent and cannot be deleted.
These mistakes have caused me to incur bank overdraft fees and the whole debacle has affected my credit rating.
This report was posted on Ripoff Report on 05/31/2023 10:33 AM and is a permanent record located here: https://www.ripoffreport.com/report/barclays-credit-cards/wilmington-delaware-aarp-1526697. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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