Complaint Review: Best Western Plus Executive Residency - Oklahoma City OK
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- Author Confirmed
- Best Western Plus Executive Residency 4750 S I-35 Service Rd Oklahoma City, OK United States
- Phone: (405) 763-5002
- Web: https://www.bestwestern.com/en_US/b...
- Category: Lodging
Best Western Plus Executive Residency Oklahoma City I-35 Management Ignores Numerous Maintenance & Staff Training Deficiencies Oklahoma City OK
Show customers why they should trust your business over your competitors...
Tried to contact manager in response to lengthy list of maintenance and staff training issues that resulted in extremely poor night's rest following very lengthy day road tripping. Managedr never showed up. Emailed manager. nmo response. Notified Best Western Customer Service, who contacted manager. No response.
Brought Better Business Bureau into the discussion. Manager finally responsded to somebody by sending a semi-literate 9-word incomplete sentence stating they could not issue a refund. Obviously, a bald-faced lie - they CAN issue a refund, but they WON'T.
More importantly, what company's professional management totally ignores customer concerns?
This report was posted on Ripoff Report on 05/25/2022 05:09 PM and is a permanent record located here: https://www.ripoffreport.com/report/best-western-plus-executive-i/ok-management-gnores-numerous-1518646. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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