Biberk business Insurance biBERK, A Berkshire Hathaway Company Didn't respond for long time, audit not processed on time, owed us $10,000, blamed on us that audit not was submitted on time, for the same reason declined to reopen a new policy Omaha NE

We have submitted our audit with Biberk on 06/02/2021 after canceling the policy by the end of May. 07/14/2021 we wanted to reopen a policy but it was declined. We called and asked why we got declined the answer was the audit is not completed yet and we still owe money. after it is taken care we will be approved. We submitted the audit on 06/02/2021 and we've never received a bill. They said they still need additional information for the audit and they sent us the requests.

We have submitted everything. Waiting another few days with no response multiple times called in a few days till a rep finally got in touch with a supervisor requested the audit department to get it done finally ended with a $10,000 refund. We requested a new quote it got declined because we have to request to re-open the old one, we did that and we didn't get any further response a long time a supervisor was messaging the underlines finally letting me know they declining without a reasonable explanation...