Complaint Review: Bobcat Wireless - Alexandria Minnesota
- Bobcat Wireless Alexandria, Minnesota United States
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- Category: Cell Phones, Cell phone
Bobcat Wireless (Alexandria, MN) Bobcat Wireless Dishonest Business Practices Alexandria Minnesota
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Caveat: Buyer Beware when purchasing from the aforementioned company! As it turns out, the company (Bobcat Wireless in Alexandria, MN) sold me a defective Samsung Galaxy Note 10+ and made no attempts to rectify the situation even though they were notified within the required 60-Day return period. I shipped the phone back to them within the same time period.
I was assured by one employee that a refund would be made. Several days later, a different employee stated that I "was too late" on my return (because the USPS delivered just outside the required time limit -- even though the posted date of shipment was 4 days earlier). I am extremely disappointed in the handling of this transaction by this company and have tried to report it to eBay without success.
EBay has been silent on the issue and though I've been cordial with Bobcat Wireless I've received nothing but the standard "We're sorry about your shopping experience" message. They are silent otherwise.
DO NOT DO BUSINESS WITH THEM. Their representative (SAM) is unapologetic in his approach to doing business and you won't get what you pay for. I am, unfortunately, not the ONLY one with complaints about this company. Do yourself a favor and skip over them....
Jim
This report was posted on Ripoff Report on 08/23/2022 08:37 AM and is a permanent record located here: https://www.ripoffreport.com/report/bobcat-wireless-alexandria-mn/minnesota-dishonest-business-1520698. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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