BSI ENTERPRISES, LLC CHRISTOPHER MIRABAL BIDIO SOLUTIONS, INC. ALBUQUERQUE, NM CHRISTOPHER MIRABAL Roof Replacement that was hail damaged: Shoddy Workmanship leading to many roof leaks and interior damages. ALBUQUERQUE NEW MEXICO

SUMMATION:  June 2021,  we had an aging roof that that Ben Reid of Bidio Solutions, Inc. and the AAA insurance adjuster concluded it showed hail damage and needed replacement.  I must emphasize that there was no roof leak.

We contracted with Bidio Solutions to replace the roof.  During the construction process, that started in September, 2021, we experienced four serious water leaks that severely damaged the ceilings in four rooms.  After the so-called final inspection in October 2021, we experienced three serious water leaks that damaged two more room ceilings. 

There were several attempts to make repairs.  This is the story for all:  A roofer shows up with the promise to fix everything.  They leave sometime later without notice.  I go on the roof to inspect their work and find workmanship defects that are new or existing that were ignored.

December, 2021 roof leaks damaging interior ceilings and walls = 5 in 4 rooms.

January 2 & 3, 2022 the snow that happened between Christmas and New Year started melting.  Result, sixteen roof leaks in six rooms.  Bidio made attempts to fix the leaks, same story as above.  The most damaging leak result was in our office that resulted in major mold damage.

An Independent Certified Rroof Inspection noted many workmanship defects, and confirmed my observations, that have been ignored.

E-mail received May 31, 2022,  This message is intended for W... and W..... M...... 

Hello, 

This is Chris with BSI Enterprises. My apologies for the delayed reply regarding your roofing, and interior, home renovation/repair project. I've been forwarding all information to, and speaking with, my superiors in order to achieve a resolution to everything; and, they've concluded that we are not willing to move forward with any further visits, inspections, repairs, etc. without first receiving payment of any/all final balances. Please see attached document to view the current invoice(s). 

Please feel free to contact me, either via phone/sms, at 5052351541, or via email, at this email address (chris@bsi-enterprises.com) for any questions, concerns, or if anything additional is needed. 

 Thank you for your help, time and consideration. We hope you have a great day and look forward to hearing from you soon. 

We did not respond to this e-mail.

This from a contractor that has proven reluctant to fix the many damages that they are responsible for.  This leaves me with no confidence in their ability to complete this project.

I think I am being scammed.

END Summation