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Report: #1483110

Complaint Review: A & C Pena Construction - West Orange New Jersey

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  • Reported By: Homeowner in Clifton, NJ — Clifton NJ United States
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  • A & C Pena Construction 94 Riggs Pl West Orange, New Jersey United States

A & C Pena Construction Jose (the owner of the business) They did a terrible job on installing our new roof shingles and didn't fully finished the job even though got paid full in cash and had never come back to address the issues that we asked them to fix! West Orange New Jersey

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We had a contract signed with this company on July 2, 2019 to fully replace all roof shingles in our home, and we paid him a deposit of $4,000 cash on same day the contract signed.

* They were supposed to start the job on Monday, July 15th, however, they didn't show up and we had to call him to find out, he said he can't make it because he is still yet finish another job (he never notified us prior to that) so we agreed on starting the job the following week.





*We had an issue with our lower level roof (it was sagging) and based on our agreement they were supposed to replace the old plywoods on that section and put the new shingles above them but when we asked him the status, he refused changing the plywoods saying that there is nothing with them and didn't even bother to come up with any kind of solution trying to fix the sagging, all he was saying that it is too much man power and he has no time to fix that! Whatever we said to convince him didn't work and he kept giving us excuses, so we ended up having a roof with brand new shingles but still looks sagging!

*They did a terrible job installing the shingles on the edges, especially the shingles in front of the house looks all crooked!

*After they finished installing shingles and he tried to install the new attic fan, but he failed twice and told me he would bring his electrician on the following Monday to install the fan, but no one never came! So we now have a brand new fan but it is NOT working!

*They didn't properly clean up the debris from the old shingles and now there are pieces inside the sidings on the second floor which we can't reach and clean them!

*They cut the old security camera cables when they installed the shingles but left them hanging on the side of the house and never bothered removing them!

*They put their tent on our front lawn and made our green healthy lawn turned to a faded, yellow turf grass!

This company is terrible, horrible customer service, we are so upset with this!!!

This report was posted on Ripoff Report on 08/07/2019 08:11 AM and is a permanent record located here: https://www.ripoffreport.com/report/c-pena-construction/west-ornge-new-jersey-pen-1483110. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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