Complaint Review: carhistory.online - Mar Vista CA
- carhistory.online 3400 S. Centinela #11 Mar Vista, CA United States
- Phone:
- Web: either of the above
- Category: Vin check company for autos, VIN search for autos
carhistory.online known web addresses usvindata.com; carhistory.online ABOUT says: CAAS Holdings Group LLC; Bait and Switch (low price to higher) Mar Vista CA
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Original web search was Free download of a report.
After "download" was ready, a "nominal" $1.00 processing fee was required to release it. After processing by the credit card, it was allegedly available, but it actually was not.
I checked with my credict card and fouond an $18.95 charge pending.
I called the company, they gave me a choice of getting the report or refunding my money. I took the later option. The refund came through immediately on my credit card company's records.
No harm done, except a complete waste of time. Customer Service appologized for the "misunderstanding". (No, $18.95 was not mentioned, What was mentioned was Free and then $1.00, and no product was immediately made available. If I hadn't checked with my credit card company I'd have been none the wiser.
I believe Customer Service was trying to say the $1.00 was a credit to be applied to the regular $19.95 price, which wasn't mentioned.
NOTES: I was drawn to the site as www.carhistory.online; but the charge to my credit card was in the name of usvindata.com.
Yes, I got my money back, but the bait of a full report for Free/$1.00 was fraudulent IMO.
This report was posted on Ripoff Report on 11/21/2020 08:14 AM and is a permanent record located here: https://www.ripoffreport.com/report/carhistoryonline/mar-vista-ca-known-web-about-1502138. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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