Complaint Review: CSA TRAVEL PROTECTION (GENERALI GLOBAL ASSISTANCE) - SAN DIEGO CALIFORNIA
- CSA TRAVEL PROTECTION (GENERALI GLOBAL ASSISTANCE) PO BOX 939057 SAN DIEGO, CALIFORNIA United States
- Phone: 800 348 9505
- Web: generalitravelinsurance.com
- Category: Travel Insurance
CSA TRAVEL PROTECTION (GENERALI GLOBAL ASSISTANCE) GENERALI GLOBAL ASSISTANCE Generali Global refuse to refund $418.19 for my trip that was cancelled due to war in Iseral. SAN DIEGO CALIFORNIA
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I purchased travel insurance through Generali Global on August 28,2023 in the amount of $418.19 (policy No. 23240W0539) to cover a 13-day tour to Iseral, the Holy Land and Cairo which was to start November 6, 2023. This was a tour through INTERNATURAL TOURS INC. 5433 WESTHEIMER ROAD, STE 600, HOUSTON, TEXAS, 77056.
Because of the war and unrest in Iseral, the trip was cancelled. International Tours is giving a total refund. I called Generali Global (800-874-2442) to request a refund for the trip insurance since I no longer need any coverage for a trip that was cancelled. My request for a refund was refused. They used the excuse that this policy was beyond the “look and see period.” This is a cookie cutter response that does not apply to my situation.
This report was posted on Ripoff Report on 10/17/2023 01:50 PM and is a permanent record located here: https://www.ripoffreport.com/report/csa-travel-protection-global/san-diego-california-refuse-1529286. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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