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Report: #1528488

Complaint Review: DSLEXTREME.COM -

  • Submitted:
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  • Reported By: NGUYEN KINH DOANH — Los Angeles CA United States
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  • DSLEXTREME.COM United States

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September 1st, 2023

My name is NGUYEN KINH DOANH.  I am a tax consultant and a journalist.

I would like to file complaints against dslextreme.com, telephone number (800) 774-3379, email  support@dslextreme.com  and billing@dslextreme

Today, I talked with Mr. Rolando  for 36 minutes 45 seconds concerning my email doanh@dslextreme.com.  I request that dslextreme.com to reinstate my email address doanh@dslextreme.com

Mr. Rolando claims that they disconnect my email doanh@dslextreme.com because SPAMMING and SOLICITATION.

In my numerous conversations with Irene, Kit, John, Rod, Michelle, Frulein.....of DSLEXTREME, I EMPHASIZE the following:

1.  I have been their customer for 20+ years and always pay their bill promptly.

2.  As a journalist and tax consultant, I receive email daily from judicial, legislative, administrative deapartments, news media.....worldwide including President Joe Biden, Vice President Kamala Harris, Mayor Karen Bass, US Congresswoman Katie Porter, MSNBC,  CBS.....For  public safety,  health, education and prosperity, we forward the information to others.

3.  With technology today, people who do not wish to receive any particular email, they can press on SPAM and DELETE, then they will not  receive any more communication from the person.

SPAM means send the same message indiscriminately to (large numbers of recipients) on the internet. With  technology today, 

4.  SOLICITATION means  the act of asking for or trying to obtain something from someone.

   If you look carefully email we have sent, to the best of our knowledge, we have not asked or attempted to obtain something from anybody.

  5.  POSSIBLE DISCRIMINATION

      In numerous occasions, we introduce your excellent services to the world.   Since we use doanh@dslextreme.com to receive and send email for a long time and accumulate vital information concerning taxes, safety as well as health issues, your decision would create drastic results.  We will ask appropriate authorities to investigate DSLEXTREME.COM for  POSSIBLE DISCRIMINATION. 

6.  Several years ago, I had 10 email addresses with dslextreme.com. You reduced it to only one:  doanh@dslextreme.com.  After you deleted 9 other email addreses, you sent me emai  addresses encompass in these.

Now, Mr. Rolando told me that on Tuesday Septemer 5, 2023 they will let me know their decision concerning doanh@dslextreme.com

We would ask you to send me compilation of email addresses containing in doanh@dslextreme.com.

These are very important to our works and career. 

Thanks so much for your assistance and consideration

                NGUYEN  KINH  DOANH  doanh@dslextreme.com    doanh5238first@gmail.com   mr.doanhnguyen2023@gmail.com     vutuyetnga2017@gmail.com, diaphan2023@aol.com

                                    (((REDACTED)))

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This report was posted on Ripoff Report on 09/01/2023 12:03 PM and is a permanent record located here: https://www.ripoffreport.com/report/dslextremedotcom/disconnect-email-address-1528488. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
3Consumer
0Employee/Owner

#5 Consumer Comment

Wrong

AUTHOR: Rick - (United States)

POSTED: Wednesday, September 06, 2023

Your comment is basically just a repost of the same misinformation I already debunked. But just for the record: -You have again admitted you do not offer an option to unsubscribe. This alone proves you are a spammer. -Your comments about discrimination are still incomprehensible. Discrimination means mistreatment of a protected class. You can’t call any random act "discrimination” just because you don’t like it. -It doesn’t matter if you’ve done business with DSLExtreme for 100 years. They absolutely do have the right to drop you, and if you think that’s "inappropriate” then you don’t understand how any of this works. I have no idea what judicial system you think is going to help you spam people, but since spamming is illegal, I hope you do attempt this supposed legal action so you get hit with the appropriate fines.

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#4 Author of original report

Complaints were filed with BETTER BUSINESS BUREAU, FTC and Ripoff Reports.concerning DSLEXTREME.COM

AUTHOR: NGUYEN - (United States)

POSTED: Sunday, September 03, 2023

I TALKED WITH KIT, MICHELLE, ROD, ROLANDO, AND IRENE.....(866) 243-8638 RE ACCT NO. 7907140 SINCE YOU HAVE NOT RELEASED THOUSANDS OF EMAIL ADDRESSES ENCOMPASSING IN doanh@dsletreme.com, PLEASE BE ADVISED THAT 1. YOUR DECISION TO DISCONNECT EMAIL doanh@dslextreme.com is possibly discrimination and dishonest. 2. Complaints were filed with BETTER BUSINESS BUREAU, FTC and Ripoff Reports. 6. My email addresses list in doanh@dslextreme.com are very vital for my career as a journalist and tax consultant. NGUYEN KINH DOANH (213) 361-7929 EMAIL ADDRESSES vutuyetnga2017@gmail.com, doanh5238first@gmail.com, mr.doanhnguyen2023@gmail.com, dinaphan2023@gmail.com,

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#3 Author of original report

NGUYEN KINH DOANH'S RESPONSE TO RICK'S COMMENTS

AUTHOR: NGUYEN - (United States)

POSTED: Saturday, September 02, 2023

Reference is made to below  comments from  AUTHOR: Rick - (United States)SUBMITTED: Friday, September 01, 2023 would like to respond to your allegations on a point-by point basis: First, it doesn’t seem like you understand the concept of discrimination. I don’t know why you think the fact that it could have "drastic results” has anything to do with discrimination. Second, you said something that is actually a major admission: You said that anyone who doesn’t want your emails can block or report them. Apparently, you don’t offer any way to just unsubscribe. That alone makes you a spammer. You absolutely do sound like a spammer to me, and it seems like you are splitting hairs trying to find some technicality that you think exonerates you. Third, elected officials and public safety people do not distribute information by sending it to some random person to have them redistribute it to the world. All of these people already have multiple venues to communicate with the public, and they obviously don’t need your help. Fourth, DSLExtreme has no obligation to do business with you, and they have every right to drop you for any conduct they feel is inappropriate. You are a scammer. Buh bye. 1.  First, it doesn’t seem like you understand the concept of discrimination. I don’t know why you think the fact that it could have "drastic results” has anything to do with discrimination. In numerous occasions, I INTRODUCE DSL  excellent services to the world.   Since we use doanh@dslextreme.com to receive and send email for 20+YEARS and accumulate vital information concerning taxes, safety as well as health issues, your decision would create drastic results.  i AM CONCERNED about email addresses encompass in doanh@dslextreme.com.  We do need to retrieve these for our works,  The concept of   POSSIBLE DISCRIMINATION should be interpreted by judicial department.  2.  Second, you said something that is actually a major admission: You said that anyone who doesn’t want your emails can block or report them. Apparently, you don’t offer any way to just unsubscribe. That alone makes you a spammer. You absolutely do sound like a spammer to me, and it seems like you are splitting hairs trying to find some technicality that you think exonerates you.Exonerate means to clear from accusation or blame.  Mr. Rick, explain to me what kind of  accusation or blame?  In addition, you state  Apparently, you don’t offer any way to just unsubscribe. We clearly state numerous times that if people do not wish to receive any email, they can press spam, delete or unsubscribe.b3.  Third, elected officials and public safety people do not distribute information by sending it to some random person to have them redistribute it to the world. All of these people already have multiple venues to communicate with the public, and they obviously don’t need your help.You claim that  Third, elected officials and public safety people do not distribute information by sending it to some random person to have them redistribute it to the world. All of these people already have multiple venues to communicate with the public, and they obviously don’t need your help.  If they do not need my help, they would not send me email with tge request that I forward them. 4.  Fourth, DSLExtreme has no obligation to do business with you, and they have every right to drop you for any conduct they feel is inappropriate. You are a scammer. Buh bye.  Since we use doanh@dslextreme.com to receive and send email for 20+YEARS and accumulate vital information concerning taxes, safety as well as health issues, your statement  DSLExtreme has no obligation to do business with you, and they have every right to drop you for any conduct they feel is inappropriate.  Do you know how much we paid  for DSLEXTREME in 20+YEARS.  Are we delinquent in payments?                NGUYEN  KINH  DOANH         (213) 361-7929  doanh@dslextreme.com    doanh5238first@gmail.com   mr.doanhnguyen2023@gmail.com     vutuyetnga2017@gmail.com, dinaphan2023@aol.com Goodbye Spammer! AUTHOR: Rick - (United States)SUBMITTED: Friday, September 01, 2023First, it doesn’t seem like you understand the concept of discrimination. I don’t know why you think the fact that it could have "drastic results” has anything to do with discrimination. Second, you said something that is actually a major admission: You said that anyone who doesn’t want your emails can block or report them. Apparently, you don’t offer any way to just unsubscribe. That alone makes you a spammer. You absolutely do sound like a spammer to me, and it seems like you are splitting hairs trying to find some technicality that you think exonerates you. Third, elected officials and public safety people do not distribute information by sending it to some random person to have them redistribute it to the world. All of these people already have multiple venues to communicate with the public, and they obviously don’t need your help. Fourth, DSLExtreme has no obligation to do business with you, and they have every right to drop you for any conduct they feel is inappropriate. You are a scammer. Buh bye.

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#2 General Comment

Spam

AUTHOR: Flint - (Afghanistan)

POSTED: Saturday, September 02, 2023

 If you are sending mass emails to people who have not specifically signed up to receive them, it is spam. It is also against the law and violated the TOS of most service providers.

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#1 Consumer Comment

Goodbye Spammer!

AUTHOR: Rick - (United States)

POSTED: Friday, September 01, 2023

First, it doesn’t seem like you understand the concept of discrimination. I don’t know why you think the fact that it could have "drastic results” has anything to do with discrimination. Second, you said something that is actually a major admission: You said that anyone who doesn’t want your emails can block or report them. Apparently, you don’t offer any way to just unsubscribe. That alone makes you a spammer. You absolutely do sound like a spammer to me, and it seems like you are splitting hairs trying to find some technicality that you think exonerates you. Third, elected officials and public safety people do not distribute information by sending it to some random person to have them redistribute it to the world. All of these people already have multiple venues to communicate with the public, and they obviously don’t need your help. Fourth, DSLExtreme has no obligation to do business with you, and they have every right to drop you for any conduct they feel is inappropriate. You are a scammer. Buh bye.

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