Complaint Review: FCPEuro.com - Milford Connecticut
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- Author Confirmed
- FCPEuro.com 155 Hill Street Milford, Connecticut United States
- Phone:
- Web: https://www.fcpeuro.com/?msclkid=ab...
- Category: Auto Parts
FCPEuro.com confirmed part fitment--did not fit Milford Connecticut
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In April 2020 I was searching websites for a wheel hub assembly.
Their automated system (where a car’s year, make, and model are input to verify fitment of a part) yielded a positive result.
To make doubly sure, I e-mailed, asking if the part in question would fit (provided vin number and part serial number).
Rep Gina Block replied ‘...I was able to confirm fitment based on VIN...’
On this basis, I ordered the part.
Install failed, mechanic found the part does not fit.
Complaint to FCP resulted in no return label, and only store credit, and claimed fault was mine.
After 12 days of argument, FCP finally sent a return label.
After 2 more weeks, and threat of lawsuit, FCP finally refunded part cost.
I then sued them for the $150 labor cost of failed install.
Won because they did not contest.
This report was posted on Ripoff Report on 10/26/2022 12:05 PM and is a permanent record located here: https://www.ripoffreport.com/report/fcpeurodotcom/milford-ct-confirmed-fit-1522129. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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