Complaint Review: Gotrax - Mount Shasta California
- Gotrax 204 Shasta Ave Mount Shasta, California United States
- Phone: 5309256696
- Web: www.gotrax.com
- Category: folding electric scooter
Gotrax Does not stand by their products and does not reply to customers when trying to return a paid for item that is faulty Mount Shasta California
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I bought an Electric scooter Christmas 2021. It stopped working a month after Christmas 2023. It was barely 2 years old. I though it might be the front wheel as all the tread was worn off so i ordered two new wheels off the Gotrax website.
Turns out it was not the wheels, the scooter is simply not working. I paid over $80 dollars for the wheels but was unable to return tham as Gotrax never replied to my multiple emails to do so. I was unable to reach them by phone as their phone is no longer in service; convenient for them.
To get this scooter serviced, according to their website, they want $275. I paid $320 for the scooter so at that rate, i can buy a new scooter. Ridiculous. I will never again buy any product they represent. I would recommend that no one else does buisness with them as well.
This report was posted on Ripoff Report on 04/03/2024 04:39 PM and is a permanent record located here: https://www.ripoffreport.com/report/gotrax/mount-shasta-california-does-1531997. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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