Complaint Review: headphoneseshop - Atlanta Georgia
- headphoneseshop 1026 West Marietta St NW Atlanta, Georgia United States
- Phone: Not given on site
- Web: headphoneseshop.com
- Category: Wireless earbuds
headphoneseshop.com Headphones Connect Sold my wife an item that was over a year old more than a month before she bought it. Atlanta Georgia
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From my experience with the company behind headphoneseshop.com, I would rate them, at the very best, as questionable. I had a set of Bose wireless earbuds on my Christmas list, so my wife bought them through their site. She said she checked it a little & didn't find anything sketchy about it, so she made the purchase 12/7/21. It originally told her that it would be a little while before shipping, but a couple of days later, they sent her a text claiming it had shipped.
I have no idea if they lied, or if the delay was due to the USPS, which is also very likely (my dad worked for them for 18 years, so I know more about their sad operations than most), being a gummint agency, but they didn't arrive until the end of the last week of December. Then, as I was following the setup instructions, it told me to d/l the Bose Music app for "the best experience". I did, & the app wouldn't recognize the earbuds.
I tried connecting it also through my laptop, same result. Long story short, I tried everything their support pages suggested, no result. I then called Bose support, the rep & I tried everything & he finally told me that I was getting LED codes that he hadn't even heard of before; they were defective & needed replaced. He then tells me he can replace them for $99, because THEY WERE OUT OF WARRANTY as of October 20212. So, headphoneseshop.com sold my wife an item that was over a year old more than a month before she bought it.
Luckily, by sending Bose the receipt, they could replace them under warranty due to the purchase date. SO, I'm not doing business with them & would advise against anyone doing so.
This report was posted on Ripoff Report on 01/17/2022 03:24 PM and is a permanent record located here: https://www.ripoffreport.com/report/headphoneseshopdotcom/atlanta-georgia-headphones-1515307. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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