Complaint Review: healthcaremarts - Wuhan
- healthcaremarts Block 7,Guannan Industrial Park, Donghu New Technology Develop Zone, Wuhan, China Wuhan, China
- Phone:
- Web: https://healthcaremarts.com/
- Category: Durable Medical Equipment
healthcaremarts.com Domer Constant Deflection, and misinformation Regarding Items I Purchased. Refused To Honor Commitment Wuhan
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I purchased 2 of the cold laser therapy units at the online store. The website said I would receive 10% off, if I purchased 2. I am so glad I checked my credit card, because they charged me the full price :( I contacted them and received a refund, back to my card. I ordered 2 lasers, because a dear friend of mine, who is very elderly, and sick, with an elderly, sick dog, are both in dire need of help. I thought this laser may help.
When the package arrived, there was only 1 laser. They neglected to send me the 2nd one, although I had already paid for 2 of them. This was not good, and I was not able to provide my friend with hers for her birthday :( I contacted them, and they admitted the mistake, and said they would send the 2nd one. I informed them that I would like to receive a small, 10% discount, for my trouble, and since my friend couldn't get hers for her birthday.
They refused to give me any refund :( I would never again purchase anything from this company. I do not approve of the way they treat their customers, and their lack of empathy for my sick, elderly friend and her dog.
This report was posted on Ripoff Report on 02/21/2022 10:07 PM and is a permanent record located here: https://www.ripoffreport.com/report/healthcaremartsdotcom/wuhan-domer-constant-1516278. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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