A Healthy Home/Travis VanHoogan performed defective work and refused to honor the warranty South Carolina

Our experience with A Healthy Home has been absolutely terrible. Their original work was poorly done, full of mistakes, and Travis has been awful to deal with. You can see in the attached pictures that our crawlspace looks nothing like the work that the company advertises. We’ve been trying to get the company to fix these issues for 2+ years and they’ve either been giving us the run-around or ghosting us for that time.

The dehumidifiers they used were never designed to control the humidity in a crawlspace, and since they were undersized and overworked, they failed after roughly a year. Since then, the humidity in our crawlspace has been consistently in the 70%-80% range and is sometimes above 90%.

The high humidity levels and high variations have led to cracking throughout our home, causing thousands of dollars in damages. High humidity also attracts insects, rodents, and snakes, so now our crawlspace is a mess.

The company charged for the “best” option and then did work that was not only substandard but ultimately resulted in an uncontrolled crawlspace with high humidity. And they’re warranty? They’re warranty isn’t worth the paper that it’s written on.

The warranty has been broken for 2+ years, and yet A Healthy Home/Travis refuse to do anything about it. Ultimately, we will have to file a lawsuit against the company for a chance to recover some of the damages that have been done to our home.

Maybe the company has done good work in the past, but our experience has been anything but positive. Travis is quick to mention his “rave” reviews, but if you look closely, you’ll find several others with similarly awful experiences.

I’m confident that Travis will reply with a bogus response, but he’s all talk and no results. I hope this serves as a warning to anyone considering A Healthy Home in the future.