Complaint Review: HERNO USA, INC. - AVENEL NEW JERSEY
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- Author Not Confirmed
- HERNO USA, INC. 34 ENGELHARD AVE AVENEL, NEW JERSEY United States
- Phone: +1 516 743 3230
- Web: WWW.HERNO.COM
- Category: Apparel, Custom apparel
HERNO USA, INC. HERNO S.P.A. KNITTED COLLAR BECAME WORN AND FABRIC UNDER COLLAR TORE AVENEL NEW JERSEY
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I purchased a Herno ICONICO puffer jacket approximately two years ago and the collar tore after the first season and the sweater fabric over the collar is tattered and worn. I paid almost $800 for the jacket. I expected much more from the company and am very disappointed.
I reached out to the company and they offered to patch the hole in the collar which is not to my satisfaction as I do not want to wear an $800 jacket with the patch.
I am hoping you can work with the company for a resolution as they did not respond to my complaint with the Better Business Burear. At this point, I would never recommend this product to anyone else.
Sincerely,
Carole Andreotti
The consumer provided the following when submitting the Complaint to BBB
This report was posted on Ripoff Report on 01/18/2024 08:10 AM and is a permanent record located here: https://www.ripoffreport.com/report/herno-usa/avenel-new-jersey-spa-knitted-1530736. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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