Complaint Review: Hershey Corporation - Hershey Pennsylvania
- Hershey Corporation 1025 Reese Ave, Hershey, Pennsylvania United States
- Phone: 1717-534-4200
- Web: https://www.thehersheycompany.com/e...
- Category: Chocolate candy
Hershey Corporation Elizabeth Jones Broken Tooth from Mr. Goodbar Canyd Bar Hershey Pennsylvania
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Earlier this year I purchased a Hershey's Mr. Goodbar, when I bit onto it i broke a tooth.
I contacted The Hershey Company and was assigned Elizabeth Jones to look into getting my tooth repaired.
At first everything was working out fine as I was told to go to my dentist and get a estimate of the damage.
It seemes a broke some of the porcelain on my tooth.
The information was sent to Elizabeth Jones at The Hershey Corporation.
It took several months and was told that they reminded me they sent my a hundred dollar check as a reward to shut me up, basically.
Here is another email I was sent :
The Hershey Company 10617133 Hillger, Ronald Inbox Jones, Elizabeth K <ekjones@hersheys.com> Mon, Nov 14, 11:19 AM to me
Hello, Ronald:
Please see below is the letter sent you in April regarding your above referenced product complaint. I am re-sending to you in case the original was not received. Thank you for contacting us about HERSHEY'S Mr GOODBAR Chocolate Bar. I'm sorry to learn of your disappointment and appreciate you bringing this to our attention.
A great deal of care is used in our manufacturing and distribution processes to make sure that consumers receive quality products. The examination of the product was found to be within normal ranges.
We apologize for any inconvenience this has caused and encourage you to try our products again.
Sincerely,
Elizabeth Jones
Sr. Analyst Consumer Claims
The Hershey Company
Office 717-534-3639
Fax 717-534-7157
Email Ekjones@hersheys.com
19 E. Chocolate Ave, Hershey, PA 17033
So, basically since I took the hundred dollar check, I'm screwed and out of luck to get my tooth repaored
at over 1200.00.
If you break a tooth by eating a candy bar don't trust The Hershey Company ! Don't except the $100 check !!!
This report was posted on Ripoff Report on 12/28/2022 01:26 PM and is a permanent record located here: https://www.ripoffreport.com/report/hershey-corporation/pennsylvania-elizabeth-jones-1523542. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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