Complaint Review: High Monk LLC - Tampa Florida
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- Author Confirmed
- High Monk LLC Tampa, Florida United States
- Phone:
- Web: https://highmonks.com/
- Category: Social Media, Web design, Graphic Design & Painting, Media, Digital Media
High Monk LLC HighMonks Highmonks.com Juan Henriquez Didn't Deliver Video Assets We Paid for Tampa Florida
*REBUTTAL Owner of company: Be very careful if you plan on doing business with Jason Argall.
*Author of original report: He released the files
Show customers why they should trust your business over your competitors...
We purchased video creatives from Juan Henriquez of HighMonks.com aka High Monk LLC. We paid for the work and he completed it.
But when we requested the original video files so our team could edit them, he refused to give them to us and claimed that all edits needed to be done with him.
This is something he had never mentioned before. We deserve to have the assets we paid him to create and that we should own.
I've never encountered this attitude in a freelancer before. He extorting us for work he was already paid for. This is unethical and is a breach of contract. He will also be reported to the BBB.
This report was posted on Ripoff Report on 02/26/2020 10:09 AM and is a permanent record located here: https://www.ripoffreport.com/report/high-monk-llc/tampa-florida-s-sdotcom-juan-1492250. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 REBUTTAL Owner of company
Be very careful if you plan on doing business with Jason Argall.
AUTHOR: Juan - (United States)
SUBMITTED: Friday, March 06, 2020
Jason Argall asked me for 10 videos for $50 each and I deliver that plus extra work in a matter of 3 business days. He didn't ask for an After Effects template he could edit. He wanted me to send my hard work to another company that can use my material to make money.
He extorted me and send me screenshots of all the lies he wanted to spread if I didn't send him the AE files. I preferred to just get his negative energy, comments, and extortions out of my way and I sent the files, just to find out that he still dragged my name and company's name through the dirt.
Thank God I already have an established customer base and they know my work ethic.
Be very careful if you plan on doing business with Jason Argall.
#1 Author of original report
He released the files
AUTHOR: Jason - (United States)
SUBMITTED: Thursday, February 27, 2020
After seeing this report he released the files.
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