Complaint Review: Hotel Planners - Internet
- Hotel Planners Internet United States
- Phone:
- Web: Hotelplanners.com or agoda.com
- Category: Reservation online websites
Hotel Planners I called Wyndham by Wingate's number to make a reservation. I wasn't aware that I was not talking directly to the hotel reservationist. Internet
*Consumer Comment: Who Did You Call???
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I was ripped off by hotelplanners.com when I thought I had made my hotel reservations directly with the hotel, I was not aware I was speaking with a third party company, hotelplanners.com after going through agoda.com. Hotel Planners said they would return my money to my debit card account, but to date they haven't and it been over three weeks now. I would like to have my money back.
They were not Americans whom I spoke with. I was charged over $400 for the reservation. After I hung up and spoke to a family member about the amount I was charged, she said that I should not have paid that much to stay for two nights especially since we had a group discount. When I finally got in touch with someone, they told me I had made reservations through a third party. Initially they said the reservations had been made by agoda.com. When I contacted them, I was pointed to hotelplanners.com. They saw my reservations and said within a few business days, they would refund my money. It has been over three weeks now, and my money has not been restored to my account.
This report was posted on Ripoff Report on 07/11/2023 07:17 PM and is a permanent record located here: https://www.ripoffreport.com/report/hotel-planners/i-called-wyndham-wingates-1527506. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Who Did You Call???
AUTHOR: Irv - (United States)
SUBMITTED: Friday, July 14, 2023
You called this "Agoda" as per your report. Why didn't you call the hotel DIRECTLY??? "Agoda" doesn't sounding "Wydom" does it???
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