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Report: #1525612

Complaint Review: Huffman Koos Furniture - Farmingdale NY

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  • Reported By: Reginald — Bellmore NY United States
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  • Huffman Koos Furniture 1640 Broadhollow Rd Farmingdale, NY United States

Huffman Koos Furniture Bate and switch with delivery promise Farmingdale NY

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There should be a '0' avaiable. I purchased a Livingroom set and was scheduled for delivery on April 1st, 2023 received no calls or delivery. I then called their Customer Service and they tell me I am not in the system for delivery. So I went back to the store and got scheduled for April 6th, 2023. The delivery truck came and I opened the door and they bring the 1st piece in and they both go outside and I think it was to get the rest of the set. The Driver then comes back inside and say can I sign and I ask where the rest is and he said 'Lost'. I said what, he said call Customer Service. I call and ask for a Manager and was connected to: Lisa Barkalow who told me that the rest of the livingroom was on a truck between their warehouses and they couldn't figure where the truck was in time for delivery. I then explain this Livingroom set was purchased to assure I had furniture for Easter and family. She stated well sorry again for the 2nd time delivery mixup but at least we got you 1-piece. So, I then said please cancel the whole order that i no longer want it. Lisa stated oh well 'you are out of luck' we have your money and it can't be cancel. I told her she better make arraigements to have the 1 piece pickup and she told me that under No circumstances would she do that and if i don't take delivery of the rest consider that i just paid them all that money for 1 piece and that Huffman Koos or herself will 'NEVER' refund my money. So I recommend 'NO-ONE' to ever shop at the Huffman Koos brand. You would probably get better service at a 'FLEA MARKET or GARAGE SALE'.

This report was posted on Ripoff Report on 04/09/2023 06:56 AM and is a permanent record located here: https://www.ripoffreport.com/report/huffman-koos-furniture/farmingdale-ny-bate-switch-1525612. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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