Report: #1493524

Complaint Review: Intercontinental Hotel Grouip - Atlanta Georgia

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Ripoff Report is Xcentric Ventures

Submitted: Wed, April 01, 2020
Updated: Wed, April 01, 2020
Reported By: Ned — United States

Author Confirmed

Why?

Intercontinental Hotel Grouip 3 Ravinia Drive Atlanta, Georgia United States

Phone:
Web:
Category: Hotel

Intercontinental Hotel Grouip Holiday Inn Company refuses to refund advance room deposit for May arrival in Amsterdam. Atlanta Georgia

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Holiday Inn refuses to refund payment of prepaid hotel room in Amsterdam for arrival in May. This was a prepaid, non refundable reservation, however, other reputable hotel chains are refunding these type reservations because of the Pandemic.

Even a certified letter to the IHG CEO, Mr. Keith Barr resulted in NO RESPONSE WHATSOEVER! I explained; Pandemic, cruise cancelled, flights cancelled. DO NOT, UNDER ANY CIRCUMSTANCE BOOK A ROOM AT AN IHG PROPERTY DURING THIS PANDEMIC! THEY SIMPLY DO NOT SUPPORT THEIR GUESTS.

This report was posted on Ripoff Report on 04/01/2020 08:03 AM and is a permanent record located here: https://www.ripoffreport.com/report/intercontinental-hotel-grouip/atlanta-georgia-holiday-inn-1493524. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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