Complaint Review: Just Energy Dallas Tx 75265 - Houston TX
- Just Energy Dallas Tx 75265 5015 Westheimer road suite 1200 Houston, TX United States
- Phone: 866-587-8674
- Web:
- Category: UTILITY , Electric Power Utility
Just Energy Dallas Tx 75265 Just energy was deceptive about billing a.k.a. Solar Net Metering and extended my to 2 year contract to 5 years Houston TX
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I signed up approximately 12/22/2021 with Just Energy after a lengthy disscussion about their solar buy program and net metering. I have solar panels on my home and I was shopping for a company that had a buyback program and would only read the meter once per month. Just Energy's top level marketing support assured me that is how the plan worked, but said it would take several months before I would get credit for the energy I was generating from my rooftop solar panels. When I finally got a bill that was crediting me for the energy I was generating it was at the agreed price of 3 cents buyback and 8.5 cents for their energy. Here is the trick they used: They read the meter every 15 min, which means when the suns sets you are being billed at their 8.5 cents every night. This means that even though I generate 20% more energy than I use, I still have a $70 dollar average bill per month.
2) I just noticed on my 3/17/2023 bill they have increased my contract to expire in 12/22/2026 without my permission. Someone needs to start a Class Action Lawsuit.
This was not a low level person in the call center I was talking with, it was a senior level marketing person out of New York City. His name is Leo Herrera 346-426-6725. I am a 66 year old retired electrical engineer.
This report was posted on Ripoff Report on 03/20/2023 07:09 PM and is a permanent record located here: https://www.ripoffreport.com/report/just-energy-dallas-tx/houston-deceptive-about-solar-1525212. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.