Kane's Furniture They broke their contract by not allowing for free shipping and demanded that I pay an extra fee to have the furniture sent and released to me. 

Normally, writing reviews is not my thing; as a President of my own media company, and a member of the Armed Services I tend to want to work with corporations, to allow for better business practices, if they are lacking in performance; however, the Kanes’s Furniture Corporation, namely the store on 9545 Orange Blossom Trail, Orlando, FL 32837 seems to be riddled with contract breaches and lies, bordering on extortion. I’m not going to over do it on this review; that’s what Instagram, Yelp and TikTok is for; to name a few, but I will give some insight on my dilemma.

I ordered furniture on the first week of November, was told I would receive it in the middle of December; which is understandable, this mystical COVID 19; which is utilized for every misfortune, was the cause. So I agreed and went on my merry way. Come the end of December; the day before Christmas Eve, I get a call notifying me that my furniture was delivered to the store.

Problem 1: I have a shipping address on file, which it was suppose to be delivered to. I do not own a tractor-trailer, nor do I have intentions of buying one, so why was it dropped off to them, who knows. They were nice enough to tell me my living room set was there ready for pick-up, however. Two days later I have to call the company and ask who is shipping my stuff since you delivered it to your store:

Problem number 2, even though the information that was provided to me clearly states that purchases over $499 will have free shipping (as well as someone calling me when my items would be shipped) I was told I would have to pay $120 to have it shipped. After pointing out that they are breaching their own contract, they told me that Kane’s Furniture would not be sending me anything unless I pay. After explaining their sales contract to them I was told that Kane’s Furniture would ship my things. They would ship it back to the warehouse, then back to me by Jan 21st but they would just leave my stuff on the curb (curbside pick up) for me to do as I wish with it; you can’t make this stuff up. Right there and then I knew I should have went to Rooms to Go, WayFair or Ashley.

After being told that this shouldn’t be new information; because I was told; which I wasn’t, I tend to pay attention to detail; I had two options, get a refund or pay. Now I hate when people lie and say they said something when they didn’t, I also hate when people breach their own contracts and start making stuff up that’s not in the contract. Forced between two unsatisfactory solutions, I paid their extortion. The issue with dealing with corporate criminals is that their whole chain is corrupt. After about 6 minutes of agreeing to pay their blood money I get a call from a 3rd party moving company that was going to drop off my stuff:

Problem number 3, the first thing that the shipping company says is that they normally charge $150 to deliver stuff but there seemed to have been an issue between myself and the store, and we were told that you only had to pay $100. I wonder what slanderous remarks were made about me and my wife; I also wonder, would I have been extorted a second time for an additional $30 when they got here since Kane’s had told me it was $120. Now our sales person Renzo Del Solar is a pleasant person to speak and work with, face to face, but tends to transform into a habitual liar when presented with facts. His attitude also needs a small adjustment when dealing with customers.

Now would I do business with this company again, never; I would actually hope they put me on some black list so I don’t accidently have a lapse in memory. So please, before you buy from this company heed my warnings. I’m an honest hard working individual, who expects for corporations to be held accountable for their tactics; this company in particular will hold your items for ransom, and then lie about it. **Update The 3rd party contractor was a humble Haitian man that moved and prepared my stuff with the help of his wife, son and daughter. Actually, I found this extremely nice and heart felt, but then seeing how Kane’s treats it’s paying customers a sense of sadness fell upon me; I can almost guarantee the store screwed them as well which in itself would be heart breaking. So if that man ever reads this I want to thank them… Broke Contract extorted money to release my goods