Complaint Review: Kimo Direct -
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- Author Confirmed
- Kimo Direct China
- Phone: 1-833-711-0596
- Web: www.kimotool.com
- Category: Gardining tools, Weed Trimmers
Kimo Direct Shoddy Power Tools
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I bought a Kimo cordless string trimmer on its Amazon storefront. I messaged them and asked questions if their trimmer is capable of handling heavy duty weeds. Customer service said, "No problem" and it can handle anything. After a few months of using this trimmer, the spool cover shattered. Since I signed up for their warranty, I requested a replacement spool cover. Kimo refused, saying it's out of stock.
I contacted Amazon customer service to intervene on my behalf, but their hands were tied. They refused to offer me a refund. Kimo continues to sell their power tools on Amazon with enticing sales. Steer clear! Made in China, plastic crap.
This report was posted on Ripoff Report on 02/14/2024 05:32 PM and is a permanent record located here: https://www.ripoffreport.com/report/kimo-direct/shoddy-power-tools-1531122. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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