Complaint Review: Klaudena .com -
- Klaudena .com No indicated address present. Latvia
- Phone: +1 (562) 662-3369
- Web: https://klaudena.com
- Category: Medical Supplies
Klaudena .com There are other names of products under the umbrella of this sit. https://klaudena.com They send me items I did not order.
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I purchased a seat custom and now using it now and it is very good as indicated on the site. What I got also was four back cushions for an additional $70 Plus. I remember only wanting the seat and never adding the back the four custom came with an additional charge on my credit card.
I Like one and contact them to return the other three which I don't need. I followed their instruction in returning the other three for the refund to my CC. Contract and got replied. This is what I got
I understand that you are looking for an option to return the item(s) at no charge. However, we are unable to provide you with a prepaid return label at this time. As set out in our return policy (Section 4), the return shipping fees will not be refunded or compensated for. Please refer to this link: https://klaudena.com/return?l=en&c=usd&vndr=supportshop&uuid=fb75b295-0b0d-464c-8ccd-26fd236324af&_=0
Here's another option. Let me offer you a 50% discount on the items that you'd like to return if you decide to keep them. This way, you get 22.50 USDback and won't have to bother dropping the package off at your local courier and paying for shipping. If you accept, I'll process it for you immediately, and nothing else is required from your end. Otherwise, please fill out the RMA link below to start the return procedure:https://klaudena.com/return/d2572
I can't fill out the RMA there is no instructions on how to get it to the company it is a mailing label.
fOR Klaudena Returns - Logismart
Savanorių pr. 176, LT-03154 Vilnius, Lithuania
I was to return the item they gave me at this address Return address in Europe. : Which is over $300 Plus postage to return and not a US\A address which is where this item came from in New York where I live. So little by little I smell spam. The Seat was Under $25 tHE FOUR BACK CUSHIONS PUT THE ORDER WELL OVER $100 PLUS s+h AND TAX
The Product made be reasonably good. But if you don't like them. You screw they give you the run about returning the product and pay over $300+ to return it. To Europe.
This report was posted on Ripoff Report on 04/24/2023 06:06 PM and is a permanent record located here: https://www.ripoffreport.com/report/klaudena-dotcom/names-products-umbrella-sit-i-1525939. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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