Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1525463

Complaint Review: Kubota Tractor Corporation -

  • Submitted:
  • Updated:
  • Reported By: Brooke — United States
  • Author Confirmed What's this?
  • Why?
  • Kubota Tractor Corporation United States

Kubota Tractor Corporation Kubota USA Kubota does not stand behind warranty or products!!

*General Comment: Details?

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Do NOT purchase a Kubota if you want a company to not stand behind their products and warranty!! I am NOT one to bash or give bad reviews but I feel like people should know how Kubota treats their loyal customers and not have to go through what we are right now. My husband and I have purchased 5 pieces of Kubota equipment and several attachments from Oakway Tractor in Seneca, SC over the last roughly 10 years. My husband has had 2 skid steers in the past few years and the most recent one being only 18 months old with 1028 hours on the machine. The first SVL-75 skid steer he purchased had engine problems and Oakway Tractor could not get a new engine for over a year and in my husbands line of work he can not be down a machine so he traded the SVL-75 with engine problems in for a new SVL-97-2. The NEW SVL-97-2 is only 18 months old with 1028 hours and they say it needs a new engine and Kubota along with Oakway Tractor does not want to stand behind their 2000 hr/ 24-month warranty!!!!!!!!! They want us to pay $31,000 for a new engine along with $2,000 to install. They also want to point the finger at our insurance company to be the ones to cover the engine instead of Kubota warranty coverage which is absurd! It makes me sick to know that they do honest and hard-working people this way and try to get away with it. (I’ve heard three other stories of similar situations that customers have been done the same way) Kubota warranty is not worth the piece of paper that it is written on and neither is the dealership for not trying to do more for their loyal customers. Along with putting everything on us to try and get Kubota Corporation to cover the engine. It’s a known fact Kubota has issues with their engines but it is easier to point the finger at others instead of standing behind their products and warranty!! Do yourself a favor and do not make the mistake of purchasing a Kubota!!! We will NEVER own another Kubota or anything with a Kubota engine in it ever again if Kubota does not stand behind their warranty!!! We have reached out to Kubota corporation via email and voicemails but we have yet to be contacted after 3 weeks of trying to get answers. Please feel free to share with your family and friends so it saves them the headache and financial burden of dealing with Kubota with their lemons. 

This report was posted on Ripoff Report on 03/30/2023 04:07 PM and is a permanent record located here: https://www.ripoffreport.com/report/kubota-tractor-corporation/usa-does-stand-behind-1525463. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 General Comment

Details?

AUTHOR: Flint - (Afghanistan)

POSTED: Friday, March 31, 2023

What is the problem with the engine, why does it need to be replaced?  Why are they denying your warranty claim?  Why do they want you to go through insurance?  I did some googling, and it does not seem like this is a common problem.  The fact that these machines seem to be barely lasting longer than a year does seem to suggest some kind of issue with how you are using them.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now