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Report: #1528899

Complaint Review: Laserlanch -

  • Submitted:
  • Updated:
  • Reported By: Paul — Barcelona Spain
  • Author Not Confirmed What's this?
  • Why?
  • Laserlanch other

Laserlanch they refused several time the return of item that I didn´t like

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Hi there,

I ordered a 70 USD pair of shoes from their site to be delivered to Spain; the item arrived and it looked (and smelled) much worse than what I anticipated, so I asked them for the return address, to initiate the return procedure.

Despite my repeat attempts to persuade them, they offered me to keep the shoes and pay me back 6, and then 8 USD - and never offered the return address or the procedure. I even shared with them the European law protecting consumers with the 14 day return policy - NOTHING.

It is such a shame that a store like this exists to spoil the perception of other ecom entrepreneurs, who want to make a genuine, good business.

Please avoid this store at any cost!

 

This report was posted on Ripoff Report on 09/25/2023 01:46 AM and is a permanent record located here: https://www.ripoffreport.com/report/laserlanch/refused-several-time-return-i-1528899. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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