Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1294743

Complaint Review: Lone Star Shih Tzu Rescue - Houston Texas

  • Submitted:
  • Updated:
  • Reported By: Shelly — Texas USA
  • Author Not Confirmed What's this?
  • Why?
  • Lone Star Shih Tzu Rescue 21175 Tomball Parkway Houston, Texas USA

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

We've had shih tzu's as family pets for over 30 years. Obviously we are well versed with the breed. However, for some unknown reason we did not meet Lone Star's standards. They wouldn't tell us why so we could correct whatever it was they viewed as a problem. Additionally, they were trying to get us to adopt a different dog than what we asked for (our first pick was still available). The dog they wanted us to have was more expensive. The dog we wanted was older, hence less expensive.

It wasn't a matter of money; just the principle of the matter that they were trying to force another dog on us. When we refused, they cancelled our application. The woman who conducted our home visit refused to pronounce the name of the breed correctly. We were more than willing to adopt, but with all the hoops they force people to jump through, we will meet up with a breeder. With 170 something dogs to home, Lone Star is ridiculously picky. We left a similar review on a popular social media site, but Lone Star deleted it; they only want 4 and 5 star ratings.

This report was posted on Ripoff Report on 03/19/2016 08:19 PM and is a permanent record located here: https://www.ripoffreport.com/report/lone-star-shih-tzu-rescue/houston-texas-1294743. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
3Author
1Consumer
3Employee/Owner

#7 General Comment

Lone Star Shih Tzu and Lhasa Apso rescue released all my private information to a person without my consent.

AUTHOR: Sharon - (United States)

POSTED: Wednesday, February 09, 2022

I applied or adopting a dog at Lone Star Shih Tzu and Lhasa Apso adoption.  I hae owned these dogs both for many years and did do adoption on them for well over 24 years so I know these dogs well. When I did adoption on both of these dogs I would check on my adoptive family for two years.   I was appalled at all the information they needed for anyone to adopt a dog.  

You can give them information but their application papers go much too far in adopting a dog.  I was proud of my resume and it was lengthy but stated my experience tht I was very proud of..  After that was sent I hesitated to fill out the application due to some questions on the adoption paper like 3 references?  Like who your vet? So how do you know yet until you get the dog?  Just stupid things like that.  Information that I thought not pertaining to any dog being adopted from there.  Some very personal questions.

These people do not care if they adopt out any dogs but continue to ask for money and I had originally given them $1,700.  Not any longer. I would not give them a dime right now.  They did not like the informtion I sent them and an employee who worked there was more interested in a background picture I have had online since 12 years ago???  Twelve years ago and the same picture?  One employee came on my page and started asking me questions about the background picture and my dogs which was all on my page at the time.  

Then when I answered she started to call me a liar and then about 4 months later she started stalking me.  After about two months of her stalking me I asked her "Why do you continue to stalk me."  She went offline after that.  Fast forward to a dog I was intending to adopt now being over 5 years later.  

The owner of a dog I wanted to adopt for handicap phone called Lone Star who told her that I was a liar and a thief and that they thought I was "unhinged"?  How dare they release my informtion or talk to another person about my application. My name, what was in my papers I sent them and then tell the current breader that they thought I was "unhinged?  I found that to be greatly false, a blatant lie and a violation of my rights as an adoptive parent to one of their dogs.

These people do not care about adopting dogs but only about how much money they can get.  If they released my information then how many other people have they weeded out and refused to give a dog for adoption?  I was worse than offended at what they did to me.  All I did was explain my background.  I could never get a dog as they turned me down flat for no legitimte reason whatsoever.

Their page has about 15 admins so whose the boss there?  Whoever the boss is had better talk to her employees about violation of my rights and a blastant privacy violation.  I was denied the adoptive dog that I was axiously waiting for due to what they said I was to this woman (who was the current adopter I thought).  

I do not care what they think of me but when they release my private information to another person I do care. When they decided to call me "unhinged" I do care and am furious.   I have a great resume on how many dogs I have rescued over the years but Lone Star does not care.  They care only about how much money they can continue to collect and pay everyone with.

 If they do not like one single little thing you put on those ridiculous adoption papers you wil be denied.  If they do not like where you live you will be denied,  If you are single you will be denied.  If you are elderly you will be denied and that is a blatant violation of the ADA.  At that time I was in a wheelchair due to an issue with my leg that needed to be operated on and I was denied because of that.  The one person telling me to call them back when I can walk again??????

I would like to tell people do not give money to this group until they get their ducks in a row because they do not have them in a row now and they are blatantly hurting and avoiding all of their dogs that need to be placed in goood adoptive homes.  They are more interested in tearing apart the character of a person than the dogs that needs to be adopted.

 Then I was stalked and called names to another person who had nothing to do with shih tzus or lhasa apsos that also caused another dog from another person not to be adopted out.   I do not call them a legitimate rescue group at the resent time.  I should sue them for releasing my private information to another person.

That long adoption paper is ridiculous and if you answer one tiny question wrong you will not get to adopt a dog.  This group needs to stand back and reorganize because they are a farce as a rescue group at the present time.  I would advise no one to adopt any dogs from them.  What is the real shame is that by their actions real and otherwise, their lies and character assasinations they are hurting only their dogs who need a good home.  

They are interested only in the money they can get to pay the 16 administrators who are on their pages.  DO NOT adopt from them until they reorganize. TO ANYONE who tries to adopt from them you must get a paper signed by them that they will not release any of your private information to any individual without your written consent.  Just DO NIOT ADOPT from them until they reorganize.

 They kept me from being able to have a retired dog a good home.  They belittled me and drug me through dirt to the lady who I was going to let me adopt her ADA dog and what they did was intrusive and very illegal. They called me, to the lady  I was going to adopt from a thief and a liar???? What kind of dog rescue group does this? They had zero reason to say what they said.  They are hurting no one other than their dogs who need to be adopted out and placed in homes.

 They would give none of those dogs to me because I was too old at 70 and unable to care one of their dogs and I think that could very well be an ADA violation because how many other people have they done this to.  I have every single bit of all the written statements they made to me and the statement the other lady who recently turned me down for adoption due to Lone Star statements about me so I have everything to back me up in all the statements that I also have all their written statements to back me up.

One last statement is that again I cannot walk so am in a wheelchair temporarily during treatments but was wanting a dog as I have an auto immune disease that cannot be fixed and need occasional treatments.  During down times I have to stay in a wheelchair  The woman I was hoping to get the dog from turned me down flat and she raises dogs for the ADA disabled but due to what Lone Star told her I am now unable to get a dog for my disability and I have run out of places to go.  

I hope Lone Star is proud of themseles and maybe they need to check the ADA guidelines for disabilites and allow people to adopt that are not just their friends.  I advise anyone not to adopt from Lone Star Lhasa Apso's and Shih Tzu's Rescue.  DO NOT DO NOT give them money until they cut back on the 15 admins they have on their payroll.  

This is it.  If you live in the wrong place you will not get to adopt one of their dogs.  If you are elderly you will not be able to adopt one of their dogs.  If you have a lot of kids you will not be able to adopt one of their dogs.  If you cannot provide 3 references on how well you care for your dogs you will not be able to adopt. That one is a really question stupid because if you have no dog then how can you give three refernces on how well you care for your dogs?  

The same way with your veterinarans and who he is.  How would you know until you get a dog and have to weed out which veterinarian you will be using?   If you rent you will not be able to adopt a dog.  If you have another dog they assume will not work you will not get to adopt.  LAST BUT NOT LEAST If you have a disability listed through the ADA disability you will not be able to adopt.  

So I have a disability but for many years it still did to stop me.  I occasionally now have to take treatments and when I do I cannot walk and it is a disability as cleaarly listed and shown by the ADA so not only did I not get a dog from Lone Star but they prevented me from getting a dog that was trained, listed and registered with the ADA and dogs that go to the diabled.    

Thanks Lone Star for your ineptness in allowing everyone a fair chance to adopt one of your dogs.  You will get no more money from me and I advise anyone reading this do not give money to Lone Star Lhasa Apso and Shih Tzu Rescue. In my possession I have all written statements to back up everything I have stated in this complaint.

Respond to this report!
What's this?

#6 Author of original report

I'm who I said I am

AUTHOR: - ()

POSTED: Friday, April 08, 2016

It's not my fault you have a problem with my life partner posting on OUR behalf on FB. Maybe that's the REAL problem! There was nothing wrong with our vet records. There was nothing wrong with the size of our yard or condition of our home. This is discrimination plain and simple. So if it's not because we wouldn't accept the more expensive dog, it's because the person conducting the home visit disapproves of our lifestyle. Do we want you to look into the application? NO! We've had enough of your silly nonsense and prefer to warn innocent people of your conduct! Every time you post a rebuttal you make yourselves look worse!

Respond to this report!
What's this?

#5 REBUTTAL Owner of company

So who are you, really?

AUTHOR: Lone Star Shih Tzu and Lhasa Apso Rescue - (USA)

POSTED: Friday, April 08, 2016

If you'd like us to look into the application, let me know your real name.  Is it "Shelly Anderson," "Ann Krieger," "Laura Hanson?"  Which?

Respond to this report!
What's this?

#4 Author of original report

almost forgot

AUTHOR: - ()

POSTED: Wednesday, April 06, 2016

In the reject email you said you turn down more applicants than what you approve. So which is it? you don't reject "willy nilly"? Or you "turn down more applicants than what you approve"? Pick carefully because it's quite evident either answer is a lie. Still willing to bet had we accepted the dog you wanted us to have, we would have been approved.

Respond to this report!
What's this?

#3 Author of original report

lies, lies and more lies

AUTHOR: - ()

POSTED: Wednesday, April 06, 2016

We did supply vet records. And if you're concerned about dogs getting exercise, maybe the person was concerned about how the dogs would get exercise, and the condition of the backyard, maybe she should have put some glasses on and then she would have seen how spaceious the yard was and that it is indeed adequately fenced in. If there was no hope of our application going through, maybe that person shouldn't have offered us a different dog?  Additionally, there are 2 parks nearby, TWO! something the home visit person didn't bother to ask about. These are shih tzu! They don't need a football field for a backyard. The whole purpose of a home visit is to assess a situation, and correct where needed. If you really thought we were too far outside the city for you, maybe you should have stopped the process at the application point rather than waste our time? And maybe your organization shouldn't reach all the way down to Galveston? Just a thought before you piss off more potential adoptions....

Respond to this report!
What's this?

#2 REBUTTAL Owner of company

Same review posted by Ann Krieger on our facebook page

AUTHOR: Lone Star Shih Tzu and Lhasa Apso Rescue - (USA)

POSTED: Monday, April 04, 2016

Here is a screen shot of the review posted by "Ann Krieger."

 

Respond to this report!
What's this?

#1 REBUTTAL Owner of company

We are advocates of the dogs!!

AUTHOR: Lone Star Shih Tzu and Lhasa Apso Rescue - (USA)

POSTED: Monday, April 04, 2016

We don't have a denied applicant named Shelly, but, this does sound suspiciously similar to an application under a different name, who was denied due to the results of our home visit with her. We are advocates for our dogs only and if our process deems someone will not be a good fit for one of our dogs, particularly when one is in a city far from our dogs, we decline to adopt to them. It does no good for us to save them from a neglectful situation just to possibly put them back into another one.

No, we did not offer her a younger, more expensive dog.  Once an applicant is denied, it's done.  

Our typical reasons for denying applications include lack of proper care of their current pets as evidenced by vet records, inadequate fencing and/or ability to safely exercise the dog, etc.  We do not deny applicants frivously.  

She's also posted a negative review on our facebook page under the name Ann Krieger.  It's interesting that she will not post with her real name.  

 

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now