Complaint Review: Massage Envy Puyallup South Hill - Puyallup WA
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- Author Confirmed
- Massage Envy Puyallup South Hill 4423 S Meridian Ste A-711 Puyallup, WA United States
- Phone: (253) 841-0808
- Web: https://locations.massageenvy.com/w...
- Category: Massage Therapists
Massage Envy Puyallup South Hill Refused to refund Puyallup WA
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I had a membership at Massage Envy. I called to cancel and was advised to just freeze the account instead, so that I wouldn't lose the accumulated massages I already had on the account. I can no longer lay on my stomach due to back surgery and still can't use the massages I have.
Without warning, my account reactivated and I have been charged for March and April. I called today to cancel and get a refund for March and April and was told that I couldn't get a refund. I have MANY massage credits on the account in addition to these 2 months of charges, several hundred dollars that they refuse to refund.
Best practices should allow consumers to be reimbursed for services they can't use. Buyer Beware!! Massage Envy will still steal your money if you can't have massages anymore!!!
This report was posted on Ripoff Report on 04/20/2022 12:41 PM and is a permanent record located here: https://www.ripoffreport.com/report/massage-envy-puyallup-south/wa-refused-refund-1517778. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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