Complaint Review: Mattress Firm (formerly 'Sleepy's') - Shrewsbury New Jersey
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- Author Confirmed
- Mattress Firm (formerly 'Sleepy's') 570 Broad Street Shrewsbury, New Jersey United States
- Phone: 732-450-1377
- Web:
- Category: Fraud , Refund withheld, Scam artist, Bedding , Mattress
Mattress Firm (formerly 'Sleepy's') Shrewsbury, NJ Ordered new bed from catalog, delivered in box; box never opened - refused return without 'restocking fee' of $120.00 on item costing $255.00 Shrewsbury New Jersey
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Legally blind wife ordered folding cot from store catalog, delivered 3 days later in box. Upon delivery it was determined to be inapprpriate. Box never opened. At first Mattress firm refused any return, then tried to impose a $120.00 restocking fee on a $255.00 item. I had to file small claims suit against these crooks to get them to take back their junk and refund the purchase price.
Ultimately MF did refund $, but I'm still out for the court filing fees. Will have to execute on judgment to recover fees. BEWARE!!! This firm and its staff are only out to sell shoddy merchandise and rip off unsuspecting customers.
This report was posted on Ripoff Report on 07/13/2022 12:12 PM and is a permanent record located here: https://www.ripoffreport.com/report/mattress-firm-formerly-nj/new-jersey-ordered-bed-box-1519728. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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