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Report: #1525714

Complaint Review: mercari.com - Palo Alto CA

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  • mercari.com 1530 Page Mill Rd #100 Palo Alto, CA United States

mercari.com Mercari Sold me a telescope that was damaged, and had missing parts. Palo Alto CA

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I bought a telescope on the mercari buy/sell web site. It was misrepresented as to what type of telescope it was - it was a design with known issues the seller did not divulge. Also, there were parts missing and a broken focuser. The seller refused to provide a return address.

Mercari also refused to help because I had "three days to inform the seller of issues." Item was received on Saturday and complaint was made Tuesday, that's three days. Also, Sunday was Easter so technically I let them know in TWO DAYS.

The seller who lied about what kind of telescope design it was hid behind the three day rule and even though I told him I knew he lied in the listing he should provide a return address. But he got away with this one. And he knew it. Nobody wants the "Bird-Jones" telescopes (no longer made because they never worked right). He listed it as a reflector, and on that premise I bought it. I would NEVER buy a Bird-Jones, nor would anyone, and he knew that so he lied.

Worse, MERCARI brick walled me and refuses to help. That's the last they'll see of me. This is a buy/sell web site that screwed me on my first transaction and there will not be a second. Fool me once, shame on you... fool me twice, shame on me.

 

 

This report was posted on Ripoff Report on 04/13/2023 08:55 AM and is a permanent record located here: https://www.ripoffreport.com/report/mercaridotcom/palo-alto-ca-mercari-sold-1525714. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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