Mike Coe Robert Coe. Robert M Coe, Mike Robert Coe RIPPED US OFF FOR $85 HE AGREED TO PAY!! Corona California

Robert Coe, Mike Coe, Robert M. Coe, Mike Coe. 

  Mike Coe aka Robert Coe called our company on August 4, 2021 to come look at his motor which was failing.  He stated he believed it might be the start capacitor.  Mike Coe agreed to our service call charge of $85.  We arrived promptly and his wife Lois Coe showed the technician where the motor was.  The technician noted there were other capacitors sitting on top of the heater and tested them, yes, they are bad. 

The technician explained to Lois Coe the reason the capacitors keep failing, as they are the weakest link before taking out motor windings.  The technician explained he could replace the capacitor but this would not fix the problem.  The problem is the 4 bolts attached to the back seal plate and motor flange were highly corroded and causing the motor to sag and bind the impeller and diffuser together.  Technician turned the motor by hand which was very tight for the aforementioned reasons. 

Technician explained to Lois Coe if the motor is separated from the back seal plate the 4 bolts will likely break off damaging the motor flange.  Therefore,  our recommendation was to replace the pump.  We explained CA Law Title 20 which prohibits replacing a single speed pump with another single speed pump and would require a variable speed pump.   



After wasting 30 minutes of his time technician forwarded information to the office manager who explained all over again to Mike Coe aka Robert Coe who said he'd think about it and call us back in a couple days.   

Mike Coe called back and stated he fixed it himself, We asked how did you "fix" it? and asked for the agreed up $85 service call.  He asked if he could pay $50 and stated he said he replaced the start capacitor.   You are a certified MORON.



You fixed nothing, this capacitor will fail as the last several have.  No you cannot pay $50.  We did not agree to $50, we agreed to $85.  Just because you're ignorant and don't like our assessment doesn't change the fact your temporary fix is a band-aid and ultimately your pump will need replacement. 

We did not drive partially there.  Our technician has 26 years of experience and we don't band aid things.  We don't replace parts we know we cannot warranty and will ultimately fail.  We will add Mike Coe to our list of people to sue depending upon Covid and small claims cases.