Complaint Review: Norton - Tempe AZ
- Norton 60 E Rio Salado Pkwy STE 1000 Tempe, AZ United States
- Phone: 844-488-4540
- Web: https://us.norton.com/
- Category: Online Subscription Fraud
Norton Norton LifeLock LifeLock Gen Digital Inc. Charged a lot more money than what they offered Tempe AZ
*Consumer Comment: Again...What's the Big Deal???
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I received an email offer of $14.99 for Norton Deluxe on 1/1/24. On 1/3/24, I clicked on the offer on the email to purchase the software. The page showed $14.99+tax during purchase process, but my card was charged $106.04! I immediately called Norton, placed on hold for about 1/2 hour and finally got connected to a customer service agent. I don't what country their call center is located at, but the lady had very strong accent that I had difficulty understanding, and I had to repeat a lot. All I wanted was to cancel the subscription that they just over charged me and refund. It took a while on the phone to finally get it cancelled.
I never expected a fraudulent charge from the internet security company.
Fraud from internet security company....... unbelievable!!!!
This report was posted on Ripoff Report on 01/04/2024 12:02 PM and is a permanent record located here: https://www.ripoffreport.com/report/norton/tempe-az-lifelock-lifelock-1530534. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Again...What's the Big Deal???
AUTHOR: Jim - ()
SUBMITTED: Saturday, January 06, 2024
Put it into contest with the card company!
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