Omega Walk Advertise free returns and customer satisfaction but they lie Woodlands Horizon Woodlands Horizon

This company is a rip off. They say free returns like they're Amazon but when the shoe don't fit its "pay to return them to China international shipping charges, which takes 2-3 months and you pay a 15% restocking fee, or exchange for a different size, or 30% refund." But that's "clearly" stated in their terms of service.

On top of their poor customer service, the shoes are very poor quality. The insoles that I bought from them were absolutely terrible. You can get better insoles at the drugstore. Quality is definitely not their thing. The shoes were sized too small and very uncomfortable. Since they were such poor quality I did not want a different size. I wanted free returns. $53.11 down the toilet. Not happy at all with the customer service.