Complaint Review: www.PotteryBarn.com - SAN FRANSISCO CA
- www.PotteryBarn.com SAN FRANSISCO, CA United States
- Phone: 1 (888) 779-5176
- Web: www.PotteryBarn.com
- Category: HOME DECOR AND TABLEWARE
www.PotteryBarn.com www.PotteryBarn.com POTTERY BARN BOUGHT A DINING TABLE AND CANCELLED AND DIDNT REFUND ME SAN FRANSISCO CA
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I PAID FOR A TABLE ON 06-10-2022 $768.26
I CANCELLED OVER THE PHONE ON 06-14-2022 AND WAS TOLD THAT I AM IN TIME THAT IT DID NOT SHIP OUT SO SHE WILL REFUND IN FULL $768.26.
SHE ONLY REFUNDED $598.13 ON 06-14-2022 AND SHE NEVER SENT ME AN EMAIL TO CONFIRM IT LIKE SHE SAID SHE WOULD DO.
I CALLED TODAY AND SPOKE TO THE CUSTOMER SERVICE SUPERVISER AND WAS TOLD SERVERAL TIMES THAT SHE IS SORRY BUT I WILL NOT GET A FULL REFUND LIKE HER EMPLOYEE HAD TOLD ME ON 06-14-2022 BECAUSE THERE EMPLOYEES ARE TRAINING AND DO NOT KNOW WHAT THEY ARE DOING SO I AM OUT OF LUCK AND SHE IS SORRY FOR MY INCONVENIENCE. SO THEY RIPPED ME OFF FOR $170.13 BECAUSE THERE EMPLOYEES ARE IN TRAINING AND DO NOT KNOW THERE JOB. SO THE CUSTOMERS GET RIPPED OFF.
THIS IS NOT HOW YOU TREAT CUSTOMERS.
This report was posted on Ripoff Report on 06/17/2022 10:31 AM and is a permanent record located here: https://www.ripoffreport.com/report/potterybarndotcom/san-fransisco-ca-pottery-barn-1519167. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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