Report: #1512229

Complaint Review: Private Internet Access - Greenwood Village CO

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Ripoff Report is Xcentric Ventures

Submitted: Sat, September 25, 2021
Updated: Fri, January 14, 2022
Reported By: Joe — Martinsburg WV United States

Author Confirmed

Why?

Private Internet Access 5555 DTC Parkway, Suite 360 Greenwood Village, CO United States

Phone: 720-277-9121
Web: https://www.privateinternetaccess.c...
Category: VPN

Private Internet Access Extremely slow Download and internet Speeds while connected to their VPN. Greenwood Village CO

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Service is terrible because once I connect to their VPN service my Internet Speed slows significantly. e.g., when connected to their VPN my download speed is about 2.0mbps to 7.0 mbps. If i connect directly to Xfinity I get between 47.0mbps to about 60.0mbps. I have contacted them about the problem but they did not follow through with a resolution. Poor customer service. Simply put, they just collect your money and fail to provide good customer service in this instance. and of course, they fail in the Internet Speed area. It cuts back on your speed when using their service.

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This report was posted on Ripoff Report on 09/25/2021 04:55 PM and is a permanent record located here: https://www.ripoffreport.com/report/private-internet-access/greenwood-village-extremely-1512229. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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