Complaint Review: Rackspace -
- Rackspace United States
- Phone:
- Web: https://www.rackspace.com
- Category: Web Hosting
Rackspace Beware of Backspace Hosting
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My firm is an online publisher and sought out Rackspase to host our sites. I have experiences the absolute worst hosting service ever, I truly beleive this host is among cheating their users. They tell you they have a "Fanaticial Support Promise" and based on my experiences, this is nothing more than a PDF and a sales tool and once aboard, their staff seems to pretends it doesn't exist nor do they seem to care.
They also use this "Fanatical Support Promise" to justify paying more for their service and since I was on board for willilng to pay more to have the right team to back my sites. I just look back at the promises I got at the point of sale, how I was sold on payingt more, and the service I have got and I have come to my personal conclusion that this just appears to be fraud.
It's really really bad, I wouild rather be a happy camper, having things go well and certainly not typing a review like this. By the way, type in search keyword "Rackspace Reviews" and you will see many negative reviews saying similar things to what I am typing here.
To the leadership, if you are reading this and don't want these reviews up, quit to your nonsense. I personally see you all as nothing more than scumbags.
This report was posted on Ripoff Report on 06/18/2019 07:14 PM and is a permanent record located here: https://www.ripoffreport.com/report/rackspace/beware-backspace-hosting-1480643. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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