Report: #1520788

Complaint Review: Reverb - KAYSVILLE UT

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Ripoff Report is Xcentric Ventures

Submitted: Sat, August 27, 2022
Updated: Sat, August 27, 2022
Reported By: Mary Keith — Kaysville UT United States

Author Confirmed

Why?

Reverb 925 E. 300 S. KAYSVILLE, UT United States

Phone: 8012000267
Web: https://reverb.com/
Category: Musical instruments

Reverb.com Received a new guitar advertised as a vintage guitar. Was unable to get refund through seller. Customer service is unresponsive. KAYSVILLE UT

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I bought a (supposedly) vintage circa 1962 classical guitar. I had it appraised by an expert and he said it was a new guitar. Tried to contact the seller for a refund within the specified time period and received no response.

Tried to chat with an agent on Reverb for assistance but have only been successful in chatting with a bot. They keep messaging that we are waiting on a live agent but the live agent never gets online.

This report was posted on Ripoff Report on 08/27/2022 12:30 PM and is a permanent record located here: https://www.ripoffreport.com/report/reverbdotcom/kaysville-ut-received-new-1520788. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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