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Report: #1525637

Complaint Review: Roverland Parts - Tampa Florida

  • Submitted:
  • Updated:
  • Reported By: Kirk — Evansville, Indiana United States
  • Author Confirmed What's this?
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  • Roverland Parts RL Parts, Inc. 14525 North Florida Avenue Tampa, Florida United States

Roverland Parts RL, LLC I purchased a rebuilt transmission that was defective Tampa Florida

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My comments below are my response to Roverlands explanation to me blaming my mechanic on not accurately diagnosing the issue with the transmission.  

Roverland has refused to address these issues.  Moreover, they refused to honor their own warranty.

 

The business response is flawed on its face as it does not address the 3 defective valve bodies, they sent to me.  The business has refused to address the material fact that they, Roverland Parts 1) sent me a rebuilt transmission with a defective valve body (cost $4000, install $3000), 2) replaced the defective valve body with another defective valve body (install $1000), and 3) I then purchased a newly rebuilt valve body from Roverland Parts that was also defective (cost $1000 install $1200).  Additionally, the second valve body was returned to you for your review and testing.  Because I have not heard from you regarding your testing of the second defective valve body, it is clear to me you have not followed up with this issue.  Furthermore, my mechanic is an authorized Landover mechanic here in Evansville.  He has the required Landover testing computers and experience servicing landcovers' here in Evansville.  Each time I had to bring the car back because of the defective valve body, the diagnostics came back with issues regarding the only solenoids within the valve body which were obtained from Roverland.

I also sent a certified letter to Roverland detailing the issues without a response.

This report was posted on Ripoff Report on 04/10/2023 08:35 AM and is a permanent record located here: https://www.ripoffreport.com/report/roverland-parts/tampa-florida-rl-llc-i-1525637. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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