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Report: #1527617

Complaint Review: Skylux Travel -

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  • Skylux Travel United States

Skylux Travel Luxury Travel Services, LLC Was ripped off twice for economy tickets.

*Author of original report: I was ripped off twice for the economy tickets.

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Beware!!!I purchased 2 Premium Economy tickets from them last month. My flight was canceled at the day of departure by United airline and United airline refunded the ticket price back to Skylux. Skylux travel agent took advantage of the situatuion and charged me another $1200.00 to rebook my tickets to next day, even though United airline supposed to rebook it for free.  I lost premium economy seats and received regular economy seats for $1200;00 more. I had no other choice, but paying it, because it was last minute and no other options were available at that time. I was ripped off for $1200.00.Also when i was making initial ticket purchase, Skylux travel agent was pushing me real hard to include "free protection” valued $600.00. I agreed, but this It is a way they scam people, because If a flight is cancelled, this "free protection valued $600.00 is non refundable and i received $600.00 less from the original amount i paid for my tickets. I was ripped off again for another $600.00
I just want to make people aware of this, so please think twice before dealing with Skylux. Purchase directly from airline, even if you have to pay a little more for the tickets. Onece you paid them, you have absolutly no control of your tickets and they can do whatewer they want. Forget about refund. 


This report was posted on Ripoff Report on 07/17/2023 01:06 PM and is a permanent record located here: https://www.ripoffreport.com/report/skylux-travel/luxury-services-llc-ripped-1527617. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

I was ripped off twice for the economy tickets.

AUTHOR: Boris - (United States)

POSTED: Tuesday, July 18, 2023

Beware!!! I purchased 2 Premium Economy tickets from them last month. My flight was canceled at the day of departure by United airline and United airline refunded the ticket price back to Skylux. Skylux travel agent took advantage of the situatuion and charged me another $1200.00 to rebook my tickets to next day, even though United airline supposed to rebook it for free. I lost premium economy seats and received regular economy seats for $1200;00 more. I had no other choice, but paying it, because it was last minute and no other options were available at that time. I was ripped off for $1200.00. Also when i was making initial ticket purchase, Skylux travel agent was pushing me real hard to include "free" protection, valued $600.00. I agreed, but this It is a way they scam people, because If a flight is cancelled, this "free" protection valued $600.00 is non refundable and i received $600.00 less from the original amount i paid for my tickets. I was ripped off again for another $600.00 I just want to make people aware of this, so please think twice before dealing with Skylux. Purchase directly from airline, even if you have to pay a little more for the tickets. Once you paid them, you have absolutely no control of your tickets and they can do whatever they want. Forget about refund, unless you disputed with your credit card.

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