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Report: #1522478

Complaint Review: Sleep Number - Nationwide

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  • Reported By: M — Yortktown United States
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  • Sleep Number Nationwide United States

Sleep Number Bed broken less than 10 years with a 15 year warranty and can not get the part. Nationwide

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Do not buy from Sleep number!!!!  Our pump was broken after 7 years (purchased in 7/15, and now is 11/22), and the bed is deflated.  The part is on back order with no ETA, but they want me to pay for it ahead of time in order to be on-line to get the pump.  When I asked how long has the part been on back order, they told me since April 2021.  

This is a $7K king size bed with less than 10 years.  When I brought the bed, they told me it has a warranty of 15 years.  So why I have to pay for the part?  I don't mind I will pay just so I can sleep on the bed.  Then I have to pay for something ahead of time with no ETA? So now I have a $7K bed I am not able to sleep on and not sure when it will be fixed.  DO NOT BUY THIS BED!!  It is good when it is working.  I am now stuck with an expensive bed that can not be sleep on.  DON'T BE A SUCKER.  I AM, and I regret it.  

This report was posted on Ripoff Report on 11/10/2022 07:47 AM and is a permanent record located here: https://www.ripoffreport.com/report/sleep-number/bed-broken-less-years-year-1522478. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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