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Report: #1527053

Complaint Review: Southern Cremations and Funerals - Fairburn GA

  • Submitted:
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  • Reported By: Lela — Newnan United States
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  • Southern Cremations and Funerals 431 SW Broad St Fairburn, GA United States

Southern Cremations and Funerals Please avoid using when honoring your loved ones who have passed. Unfortunately, we selected them to handle the memorial service for my mother who recently passed away. I’ve been advised today that they had a Comcast outage on the date of her service (3 days ago) and the service was not recorded. We were never advised prior to or during the service so that we could have the opportunity to record the service ourselves. When I expressed my devastation and heartbrokenness to the funeral home, they barely issued an apology, and certainly did not take accountability for their mishap. My mother’s service is gone and we have nothing to remember it by. I am heartbroken. Please take your loved one’s elsewhere. Do not make the same mistake we made. Fairburn GA

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Please avoid using Southern Cremations and Funerals when honoring your loved ones who have passed. Unfortunately, we selected them to handle the memorial service for my mother who recently passed away. I’ve been advised today that they had a Comcast outage on the date of her service (3 days ago) and the service was not recorded. We were never advised prior to or during the service so that we could have the opportunity to record the service ourselves. When I expressed my devastation and heartbrokenness to the funeral home, they barely issued an apology, and certainly did not take accountability for their mishap. My mother’s service is gone and we have nothing to remember it by. I am heartbroken. Please take your loved one’s elsewhere. Do not make the same mistake we made. We'd like some sort of monetary compensation for the business's mishap.

This report was posted on Ripoff Report on 06/20/2023 08:43 AM and is a permanent record located here: https://www.ripoffreport.com/report/southern-cremations-funerals/fairburn-ga-avoid-using-loved-1527053. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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